Group Communications Manager

  • Company: Confidential - 209297552
  • Job Location: America - Ireland
  • Date: January 11, 2019 05:05
  • Employment Type: permanent
  • Experience: Any
  • Job Functions:

Job summary

Role: Group Communications Manager

Salary: Up to $70,000

Circa £50000

Location: Atlanta (USA)

Our client offer a range of product categories that are sold across industries. They are part...

Job description

Role: Group Communications Manager

Salary: Up to $70,000

Circa £50000

Location: Atlanta (USA)

Our client offer a range of product categories that are sold across industries. They are part of a worldwide group.

The role:

This is a new role in the marketing and communications global/group team

The department is charged with designing and delivering a cohesive customer experience strategy and organisational approach that reflects a deep understanding of our customers’ needs. It also delivers a joined-up engagement programme that informs and drives all internal operational and strategic priorities – moving the business increasingly from a ‘product’ organisation to a ‘solution’ organisation.

To support in driving the above requires:

1. excellent media & public relations

2. effective internal and external communications

3. strong understanding of public affairs

4. digital and web competency

5. developing inclusive business and brand identities.

Purpose and scope

This is a newly created role in an expanding team. Reporting to the Global Marketing Director, the post holder will oversee the work of the group media relations function including internal & external marketing communications across a range of stakeholders from shareholders to employees.

The prime purpose is to maintain and enhance the business reputation, and to play a key role in the continuing transformation of the business and brand. Working with the Global Marketing Director, you will develop internal and external communications plans to build and maintain the reputation among key audiences. They will work closely with the Group Marketing Director and colleagues in regional marketing communications and social media to create a fully joined up ‘one team’ approach to all communications.

You will produce high quality and engaging corporate communications content across multiple channels and will build and maintain excellent contacts across the media, industry and stakeholders. The Group Communications Manager will deputise for the Group Marketing Director as necessary and will represent the organisations at events and other pubic forums as required

Key accountabilities and role outputs

Leading internal communications and media relations

Assisting with the design and development of a media relations strategy that promotes, protects and builds on the business reputation and ensures alignment with strategies and priorities

Developing an internal communication plan to drive engagement, alignment and understanding of the business strategy and priorities

Protecting the brand

Creating a positive media profile and positioning

Building strong working relationships with other internal teams and individuals and providing communications consultancy advice to all regional teams

Ensuring efficient and effective use of communications channels (including the website, global/group websites and group social media channels), reviewing and updating to meet audience requirements

Embedding stakeholder relations and engagement into the communications team’s work

Working closely with any retained PR agency

Acting as a spokesperson for the business, providing guidance to the regional Marketing Communications teams, ensuring spokespeople have appropriate media training

Managing issues and crisis management planning

Deputising for director

The successful candidate:

Essential criteria:

Significant, relevant experience including having previously held a senior communications position

Experience of operating at strategic level in large and complex organisations

Experience handling major corporate affairs

Background working at a senior level within media, internal communications or public relations environment

Previous awareness of expertise in corporate responsibility

Experience with copywriting and editing for marketing campaigns

Experience in dealing with media contacts and PR agencies

Excellent understanding of best practice and digital communications

Strong stakeholder management and networking skills, motivational & copy writing, planning and organisational skills, and a creative and innovative approach

Excellent attention to detail

Ability to work independently as well as part of a team

Strong organisational skills with ability to manage multiple projects and set priorities

Excellent oral and written communication skills, ability to communicate complex information accurately

Demonstrate management experience leading communication teams

Desirable criteria:

Educated to degree level

Hold, or be working towards, a recognised communication qualification

CIPR membership or Institute of Internal Communications or appropriate professional body

Ideally experience specialising within corporate/internal communications

Experience of working in HE/FE or public sector

Experience of working in a multi-site organisation

Glu Recruit are an equal opportunities employer